IT and communications minister Ashwini Vaishnaw on Sunday mentioned the brand new data know-how guidelines are empowering and defending customers.
He added that the brand new IT guidelines will guarantee a safer and extra accountable social media ecosystem in India.
“Reviewed the implementation and compliance of Information Technology Rules, 2021 along with my colleague Shri Rajeev Chandrasekhar ji. These guidelines are empowering and protecting users and will ensure a safer and responsible social media ecosystem in India,” Vaishnaw mentioned in a submit on Twitter’s Indian competitor Koo platform.
The new guidelines which got here into impact from May 25 mandate social media corporations to ascertain a grievance redressal mechanism for resolving complaints from the customers or victims.
All important social media corporations, with over 5 million person base shall appoint a grievance officer to cope with such complaints and share the title and get in touch with particulars of such officers.
The massive social media corporations are mandated to nominate a chief compliance officer, a Nodal Contact Person and a resident grievance officer. All of them needs to be a resident in India.
Twitter, which had been within the eye of the storm over its alleged failure to adjust to the brand new IT guidelines in India, has named Vinay Prakash as its Resident Grievance Officer for India, in accordance with the corporate’s web site.
However, Facebook-owned Whatsapp has challenged the brand new IT guidelines for social media intermediaries requiring the messaging app to hint chats and make provisions to determine the primary originator of data, saying they violate the suitable to privateness and are unconstitutional.
Whatsapp additional alleged the requirement of intermediaries enabling the identification of the primary originator of data in India upon authorities or court docket order places end-to-end encryption and its advantages in danger.
Some of the media homes have additionally challenged the brand new IT guidelines and the matter is sub-judice.